(888) 381-4057

Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Eastern Financial Partners (EFPTR LLC) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our debt restructuring services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Contact Information for Privacy Questions:
Phone: (888) 381-4057
Address: 125 Half Mile Road, Suite 200, Red Bank, NJ 07701

2. Information We Collect

2.1 Personal Identification Information

We may collect personal identification information from you in various ways, including when you:

Personal information may include:

2.2 Business and Financial Information

To provide our debt restructuring services, we collect:

2.3 Website Usage Data

We automatically collect certain information when you visit our website:

3. SMS/Text Messaging (10DLC Compliance)

3.1 SMS Opt-In and Consent

If you consent to receive SMS text messages from Eastern Financial Partners, we may send you text messages about your debt restructuring case, appointment reminders, and service updates. SMS consent is completely optional and not required to use our services.

3.2 Message Frequency and Fees

You may receive up to 3 SMS messages per week. Standard message and data rates may apply as determined by your carrier. The messages you receive may include:

3.3 Communication Purpose

Communication purposes are solely for notifications related to your debt restructuring consultation and services. We will not send you promotional marketing messages unless you specifically opt-in to receive them separately.

3.4 Opt-Out and Support

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at (888) 381-4057.

You can also opt-out of SMS messages by:

After you send the message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you re-opt in.

3.6 Message and Data Rates

Message and data rates may apply based on your mobile carrier's plan. Please consult with your mobile carrier for details about your messaging plan.

3.7 Carrier Liability

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier network availability and limitations.

3.8 Third-Party Sharing

We do not sell, rent, or share your SMS opt-in information with third parties for their marketing purposes. Text messaging opt-in data and consent will not be shared with any third parties except:

3.9 Supported Carriers

Our SMS program is supported by all major U.S. carriers. If you experience issues receiving messages, please contact us.

4. How We Use Your Information

Eastern Financial Partners uses the collected information for the following purposes:

4.1 To Provide Debt Restructuring Services

4.2 To Communicate About Your Case

4.3 To Improve Our Services

4.4 To Send Newsletters (With Opt-In)

Note: Newsletter subscription is optional and separate from service communications.

4.5 To Comply With Legal Obligations

5. Information Sharing and Disclosure

We do NOT sell your personal information. We may share your information in the following circumstances:

5.1 With Our Attorney Network

We share necessary case information with our network of 500+ attorneys who provide legal representation for MCA restructuring. Attorneys are bound by professional confidentiality obligations.

5.2 With Lenders

During the negotiation process, we share relevant financial information with your MCA lenders to facilitate restructuring agreements.

5.3 With Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

5.4 As Required by Law

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to:

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Right to Access

You have the right to request access to the personal information we hold about you.

7.2 Right to Correction

You can request corrections to inaccurate or incomplete personal information.

7.3 Right to Deletion

You may request deletion of your personal information, subject to legal obligations and legitimate business purposes.

7.4 Right to Opt-Out

You can opt-out of:

7.5 California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, call (888) 381-4057.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience.

8.2 Types of Cookies We Use

8.3 Third-Party Analytics

We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect information about website usage. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8.4 How to Manage Cookies

You can control and manage cookies through your browser settings. Note that disabling cookies may affect website functionality.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.

10. Data Retention

We retain your personal information for as long as necessary to:

After your case is closed, we retain records for a minimum of 7 years as required by financial services regulations. You may request earlier deletion subject to our legal obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals.

14. International Users

Our services are primarily intended for users in the United States. If you access our website from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ from your country.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Eastern Financial Partners (EFPTR LLC)
125 Half Mile Road, Suite 200
Red Bank, NJ 07701

Phone: (888) 381-4057
Hours: Monday - Friday, 8:00 AM - 7:00 PM EST

Last Updated: January 1, 2025

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